Please send all support requests to: firstname.lastname@example.org
If you run into a issue, please spend a minute collecting the right information to help us helping you.
The most valuable piece of information you can give us, is always the log file
Please include the log file in any support request.
Additionally, please explain how to reproduce the issue in a step by step fashion. Other wise its going to be a lot of back and forth until we can better understand your issue.
You will receive a automatic reply with a ticket number. As soon as a support agent has reviewed your support request we will contact you.